We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, you may be eligible to return your item for a refund.

• Easy returns

• Clear and simple process

• Fast customer support

• Secure shopping experience

RETURNS

You can request a return within 30 days of receiving your order.

To be eligible for a return, the item must be unused, in its original condition and, where applicable, in its original packaging.

RETURN SHIPPING

If the item is faulty, damaged or incorrect, please contact us before returning it. We will provide instructions on how to proceed.

For returns due to a change of mind, return shipping costs may be the responsibility of the customer.

REFUNDS

Once we receive and inspect the returned item, we will process the refund if the return meets our requirements.

Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.

HOW TO REQUEST A RETURN

Please contact our customer support team with your order number and the reason for your return. We will provide you with the next steps.

IMPORTANT

Certain products may be excluded from returns where permitted by applicable law. Your statutory consumer rights are not affected by this policy.

FREE DELIVERY

Enjoy free delivery on all orders. Shop your favourite products with confidence and have your order delivered straight to your door at no extra cost.